·
20/06/2016
15:40

Bonjour
·
mardi
21/06/2016 08:42
Bonjour Virgile, Comment on peut
vous aider?
·
Bonjour. Au fait, Hier matin
j'avais des unités autour de 6000. A 14:56 j'ai fait un appel vers Burundi,
après une minute l'appel a été interrompu. Quand j'ai vérifié toutes les unités
étaient parties. J'aimerais récuperer mes unités. Merci pour votre aide ou une
orientation sur comment y arriver. Mon numero est 0788xxxx08.
·
21/06/2016 12:49
Virgile, ni ryari mwashyizeho ayo
mafaranga? Dore uko tubona mwakoresheje amainite mwari mufiteho; -Voice pack:
350rwf -Voice calls: 1076rwf(International call) -Data: 20.46rwf -M2U: 500rwf
Total charged: 1946.46rwf Murakoze
·
Ayo
mbabwira ni ayari asigaye kuri 20000 ku kazi banshyirira kuri iyo nimero. Kandi
mbere yo kohereza iyo M2U nari nabanjje kureba balance mu gitondo.
Nari nasanze harimo hafi 6000 nubwo ntibuka le chiffre exact
Murakoze.
·
21/06/2016 13:05
Mwayashyizeho
ryari?
·

Bayadushyiriramo buri gihe le 01
z'ukwezi
Sinzi niba bishoboka, aliko murebye ayari arimo mu gitondo ejo
byadufasha kumenya uko byagenze ngo avemo subitement.
·
21/06/2016 13:14
Mwihangane
tubarebere
·

N'iyo
international call sinzi ko byahura kuko umuntu nahamagaye ari Burundi kandi
twavuganye 1:59 bihita byikupa.
Murakoze
·
mercred

Mwaramutse.
Bigeze he se? Hari icyo mwabashije kubona?
·
22/06/2016 12:04
Virgile,
nk'uko twabibabwiye nta yandi mafaranga twasanzeho arenze kuri histolique
twabahaye.
·
22/06/2016 12:11
Nta
kundi, aliko birababaje. Ubwo hari ibintu bitatu bishoboka.
Icya mbere ni uko naba mbeshya nkaba nari ndi kugerageza kubakuraho ama
unité ntari mfite. Iki biragoye ko nakibahakanira kuko nkurikije ibyo umbwiye,
nta cyo narenzaho.
Icya kabiri: Ni uko MTN nayo yaba imeze nka njye wo hejuru aho ikaba ijya inyuzamo
ikiha M2U mu ma unités y'abakiliya bayo. Biravugwa cyane hanze aha, najyaga
mbyumva bitarambaho, nkagira ngo barabayibeshyera. Aliko ndabona ngiye
kubyemera.
Icya gatatu: Birashoboka ko systeme zanyu ziri extremely weak ku buryo
hari abajura bazinjiramo, bakiba ama unités y'abakiliya banyu. Ibi nabyo byaba
bibabaje kuko umuntu yakwibaza umutekano w'itumanaho ryacu tuba twarabizeye
tukabaha.
Icyakoze wowe twavuganaga (personnellement) ndagushimiye ko wagerageje
ibyo ushoboye ngo umfashe, n'ubwo bigaragara ko hari aho ugeze système
ikakurusha ingufu.
Reka mfate izindi ngamba.
MURAKOZE.
·
22/06/2016 13:00
Virgile,
ese aho mwaba mwibuka ko tariki 19 mwaguze internet ya 5000? Aho ntamwaba
mwarabyibagiwe?
·
22/06/2016 13:01
Non non Monisuer ou Madame, ceci
devient abbérant alors. Nayiguze sa ngahe?
·
22/06/2016 13:06
None se
mukiriya, nta bundle ubona ufite kuri numero yawe?Kanda *345# urebe.Murakoze
·
22/06/2016 13:06
Hummm,
nayiguze gute? Nayiguriye ku yihe nimero? Quand même, noneho ndabyumva wowe
ushinzwe communication aliko abantu bari kuguha ayo makuru noneho hari ibindi
byihishe inyuma. Nari namaze kubivamo, aliko noneho bimeze nko gushaka gufata
umuntu ukundi kuntu pe. Umbabarire, ibya mbere wari wambwiye nari nabyakiriye
uko biri, aliko ibi byo binteye umujinya.
·
22/06/2016 13:08
0788xxxx08
ni kuri iyi numero
·
22/06/2016 13:08
Ndi
gushyiramo *345# hakazamo bundle zo kugura aliko ntibanyereka bundle balance.
Bayireba bate?
·
22/06/2016 13:09
Jya
ahanditse check balance
·
22/06/2016 13:09
Aliko ko
kuvuganira hano biri gutwara umwanya wampaye nimero nguhamagaraho cyangwa
ukampa nimero y'umuntu uri muri techinique nkamuhamagara akabinsobanurira.
·
22/06/2016 13:11
Virgile,
ibyo yakubwira ntaho bitandukaniye n'ibyo tukubwiye. Niba mutanyuzwe,
mwahamagara 100 ku murongo w'ubufasha mukavugana n'umukozi wacu. Murakoze
·
22/06/2016 13:11
Aho ndi
kujya bari kumwbira "Dear Esteemed customer, please dial *345# to activate
your bundle pack. Which means I do not have any bundle purchased.
·
22/06/2016 13:15
Biragaragara
ko mwayiguze saa tatu na 25 za nijoro
·
My
friend, this is becoming hilariously ridiculous. You know why? I never use MTN
for internet. If your technicians can check in the system (I know it is
feasible) they will tell you the type of phone this number 0788xxxx08 operates
from. It is a Nokia, not a smart phone for which it does not make sense why I
would buy a 5000 internet bundle for, while having Tab whose internet I use
with Airtel number.
As I told you, you are defending the un-defendable, the most you guys
are achieving is cover MTN with ridicule. This means even those who are in
charge of stealing do not do it properly.
End of story. You have lost one of your long lasting clients.
·

·

Just for
your information the 0788xxxx08 is in the phone on the right. For internet
purposes I use the Tab on the left.
All in all, Thanks for your efforts.
Vu : 15:03
MTN Ndakwanga, ngutuye aka karirimbo.
Ndakwanga, by Bruce Melody.
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