jeudi 23 juin 2016

Ikiganiro nagiranye n'umukozi wa MTN nyuma y'uko bantwariye ama unites ku maherere


·      https://www.facebook.com/rsrc.php/v2/y4/r/-PAXP-deijE.gif20/06/2016 15:40
Bonjour
·         mardi
21/06/2016 08:42
Bonjour Virgile, Comment on peut vous aider?
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https://www.facebook.com/rsrc.php/v2/y4/r/-PAXP-deijE.gif21/06/2016 10:54
Bonjour. Au fait, Hier matin j'avais des unités autour de 6000. A 14:56 j'ai fait un appel vers Burundi, après une minute l'appel a été interrompu. Quand j'ai vérifié toutes les unités étaient parties. J'aimerais récuperer mes unités. Merci pour votre aide ou une orientation sur comment y arriver. Mon numero est 0788xxxx08.
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21/06/2016 12:49
Virgile, ni ryari mwashyizeho ayo mafaranga? Dore uko tubona mwakoresheje amainite mwari mufiteho; -Voice pack: 350rwf -Voice calls: 1076rwf(International call) -Data: 20.46rwf -M2U: 500rwf
Total charged: 1946.46rwf Murakoze
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https://www.facebook.com/rsrc.php/v2/y4/r/-PAXP-deijE.gif21/06/2016 13:04
Ayo mbabwira ni ayari asigaye kuri 20000 ku kazi banshyirira kuri iyo nimero. Kandi mbere yo kohereza iyo M2U nari nabanjje kureba balance mu gitondo.
Nari nasanze harimo hafi 6000 nubwo ntibuka le chiffre exact
Murakoze.
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21/06/2016 13:05
Mwayashyizeho ryari?
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https://www.facebook.com/rsrc.php/v2/y4/r/-PAXP-deijE.gif21/06/2016 13:09
Bayadushyiriramo buri gihe le 01 z'ukwezi
Sinzi niba bishoboka, aliko murebye ayari arimo mu gitondo ejo byadufasha kumenya uko byagenze ngo avemo subitement.
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21/06/2016 13:14
Mwihangane tubarebere
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https://www.facebook.com/rsrc.php/v2/y4/r/-PAXP-deijE.gif21/06/2016 13:15
N'iyo international call sinzi ko byahura kuko umuntu nahamagaye ari Burundi kandi twavuganye 1:59 bihita byikupa.
Murakoze
·         mercred
https://www.facebook.com/rsrc.php/v2/y4/r/-PAXP-deijE.gif22/06/2016 11:53
Mwaramutse. Bigeze he se? Hari icyo mwabashije kubona?
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22/06/2016 12:04
Virgile, nk'uko twabibabwiye nta yandi mafaranga twasanzeho arenze kuri histolique twabahaye.
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22/06/2016 12:11

Nta kundi, aliko birababaje. Ubwo hari ibintu bitatu bishoboka.
Icya mbere ni uko naba mbeshya nkaba nari ndi kugerageza kubakuraho ama unité ntari mfite. Iki biragoye ko nakibahakanira kuko nkurikije ibyo umbwiye, nta cyo narenzaho.
Icya kabiri: Ni uko MTN nayo yaba imeze nka njye wo hejuru aho ikaba ijya inyuzamo ikiha M2U mu ma unités y'abakiliya bayo. Biravugwa cyane hanze aha, najyaga mbyumva bitarambaho, nkagira ngo barabayibeshyera. Aliko ndabona ngiye kubyemera.
Icya gatatu: Birashoboka ko systeme zanyu ziri extremely weak ku buryo hari abajura bazinjiramo, bakiba ama unités y'abakiliya banyu. Ibi nabyo byaba bibabaje kuko umuntu yakwibaza umutekano w'itumanaho ryacu tuba twarabizeye tukabaha.
Icyakoze wowe twavuganaga (personnellement) ndagushimiye ko wagerageje ibyo ushoboye ngo umfashe, n'ubwo bigaragara ko hari aho ugeze système ikakurusha ingufu.
Reka mfate izindi ngamba.
MURAKOZE.
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22/06/2016 13:00
Virgile, ese aho mwaba mwibuka ko tariki 19 mwaguze internet ya 5000? Aho ntamwaba mwarabyibagiwe?
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22/06/2016 13:01
Non non Monisuer ou Madame, ceci devient abbérant alors. Nayiguze sa ngahe?
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22/06/2016 13:06
None se mukiriya, nta bundle ubona ufite kuri numero yawe?Kanda *345# urebe.Murakoze
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22/06/2016 13:06
Hummm, nayiguze gute? Nayiguriye ku yihe nimero? Quand même, noneho ndabyumva wowe ushinzwe communication aliko abantu bari kuguha ayo makuru noneho hari ibindi byihishe inyuma. Nari namaze kubivamo, aliko noneho bimeze nko gushaka gufata umuntu ukundi kuntu pe. Umbabarire, ibya mbere wari wambwiye nari nabyakiriye uko biri, aliko ibi byo binteye umujinya.
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22/06/2016 13:08
0788xxxx08 ni kuri iyi numero
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22/06/2016 13:08
Ndi gushyiramo *345# hakazamo bundle zo kugura aliko ntibanyereka bundle balance. Bayireba bate?
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22/06/2016 13:09
Jya ahanditse check balance
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22/06/2016 13:09
Aliko ko kuvuganira hano biri gutwara umwanya wampaye nimero nguhamagaraho cyangwa ukampa nimero y'umuntu uri muri techinique nkamuhamagara akabinsobanurira.
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22/06/2016 13:11
Virgile, ibyo yakubwira ntaho bitandukaniye n'ibyo tukubwiye. Niba mutanyuzwe, mwahamagara 100 ku murongo w'ubufasha mukavugana n'umukozi wacu. Murakoze
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22/06/2016 13:11
Aho ndi kujya bari kumwbira "Dear Esteemed customer, please dial *345# to activate your bundle pack. Which means I do not have any bundle purchased.
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22/06/2016 13:15
Biragaragara ko mwayiguze saa tatu na 25 za nijoro
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https://www.facebook.com/rsrc.php/v2/y4/r/-PAXP-deijE.gif22/06/2016 13:41

My friend, this is becoming hilariously ridiculous. You know why? I never use MTN for internet. If your technicians can check in the system (I know it is feasible) they will tell you the type of phone this number 0788xxxx08 operates from. It is a Nokia, not a smart phone for which it does not make sense why I would buy a 5000 internet bundle for, while having Tab whose internet I use with Airtel number.
As I told you, you are defending the un-defendable, the most you guys are achieving is cover MTN with ridicule. This means even those who are in charge of stealing do not do it properly.
End of story. You have lost one of your long lasting clients.
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https://www.facebook.com/rsrc.php/v2/y4/r/-PAXP-deijE.gif22/06/2016 15:02

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https://www.facebook.com/rsrc.php/v2/y4/r/-PAXP-deijE.gif22/06/2016 15:03
Just for your information the 0788xxxx08 is in the phone on the right. For internet purposes I use the Tab on the left.
All in all, Thanks for your efforts.
Vu : 15:03

MTN Ndakwanga, ngutuye aka karirimbo.

 Ndakwanga, by Bruce Melody. 

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